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The caller is contacting the Chase Executive Office regarding a complaint that was forwarded to them. They request verification of the last four digits of the recipient's social security number for identification purposes. The caller explains they are seeking clarification on the complaint filed, as the recipient's previous interactions indicated that information was noted but not fully understood. The complaint centers around the caller's attempt to deposit a promissory note at various local Chase banks. They argue that, according to UCC codes governing negotiable instruments, a signed promissory note qualifies as legal tender.