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In this tutorial, participants will listen to recordings and answer related questions. Each recording is played once, and there will be time to read instructions and check answers. After the listening segment, there will be a 10-minute period to transfer answers to an answer sheet. The first recording features a woman, Anna Greaves, calling a travel agent to book a holiday, providing her name and spelling it for clarity. Participants are advised to listen carefully and answer questions 1 to 7 as they progress through the conversation.
