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LUCERO TAGLE: Hello, Im Lucero Tagle, a former Googler who started my own startup called PitchNinjas, a tech and AI-enabled coaching platform that helps people communicate more effectively. Ive partnered with Google to design this training due to my 16 years of experience working for their people development team and designing learning programs. In this training, I will cover the importance of relationship building, review a coaching framework, and provide techniques to navigate tricky situations to help those of you with mentoring experience hone in on your skill set. Our agenda for today is, one, defining what the qualities of a good mentor are, two, the importance of acknowledged shared mentoring skills between mentor and mentee, three, looking at the different hats a mentor can wear, four, introducing you to an effective coaching framework, five, discussing common mentor challenges and how to overcome them, and, finally, giving you some top tips to help you become a more effecti