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In this tutorial, Kevin, a Microsoft employee, introduces Microsoft Bookings, a tool for scheduling appointments for small businesses like dental offices, piano lessons, hair salons, and gyms. Bookings enables customers to choose a service and schedule a time, automating the appointment process. Additionally, it sends reminders via email and text as the appointment approaches, enhancing customer engagement. The platform is versatile, suitable for various service-oriented businesses beyond just small enterprises. This overview highlights Microsoft Bookings' functionality in streamlining appointment management.