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In today's discussion on conflict resolution, a general manager of a small casual dining establishment seeks help addressing a situation at work. After consulting assistant managers on promoting a specific employee to a shift manager position, the managers provided negative feedback. Without reaching a final decision, the manager later received a text from another employee expressing discontent about the potential promotion, despite no choice being made and the original employee not yet being consulted. The manager responded firmly yet politely, stating that discussing work matters outside of hours was inappropriate and encouraged the employee to address concerns in person.