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In business, it’s common to encounter situations where invoice amounts need adjustments, such as when a customer has received goods or services that didn’t meet expectations, or when a supplier’s invoice reflects unsatisfactory quality. In these cases, credit notes are essential for resolving disputes regarding payment amounts. This video tutorial on Bullseye Money explains credit notes as documents that are integral to the purchasing process, used alongside quotes and invoices. They are typically issued when issues arise during the purchasing process, helping both customers and suppliers address these discrepancies effectively.