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In this tutorial, Chris Gilliland, president of William Douglas Management Company, explains the distinction between a director and an officer in a homeowners association (HOA). He clarifies that individuals are elected as directors to serve on the HOA board, and these directors then choose officers among themselves. A director acts on behalf of the association's membership and is collectively responsible for overseeing the HOA's operations, ensuring the protection of property values for all members. Directors share duties and possess authority as outlined in the HOA’s governing documents and state statutes.