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ready okay you go ahead okay hello everyone sorry for the late start i can never find the link to these classes so um but here we are and this is a class on the code of ethics i serve i presently serve and ive served probably for the last eight years on the grievance council committee at srar and if for those of you who dont know what a grievance committee is your association has a committee every association does whether its srar or or glar or pwr whatever association it is they have a grievance committee where um realtors can bring their disputes uh if they think that agents have violated the code of ethics or the mls rules uh and its uh its uh it goes before the grievance committee to see if it should go to pro standards its the first step in a complaint and it could be realtor against realtor and then also the members of the public can also um file a grievance against an agent so um the public has that option also so if youre if you have a client who thinks that the agent o