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Kevin Kennedy, an education training officer for Simons Service NHS Trust, presents a tutorial on the history-taking model, assisted by simulated patient Erin. The session covers nine subsections of history taking, starting with the SMART approach, general observations, and patient introduction. Kevin engages with Erin, confirming her identity and discussing her presenting problem—sharp chest pains. He emphasizes obtaining a detailed medical history while ensuring the patient's privacy and comfort throughout the process. The importance of effective communication and thorough inquiry is highlighted as crucial for accurate assessment and care.