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In this tutorial, Ashley, a senior clinical advisor at Care Patron, explains patient satisfaction surveys, which are tools used by healthcare professionals to assess the quality of patient care. These surveys gather patient feedback on various aspects, including the quality of care, provider communication, professionalism, and overall facility quality. The feedback helps identify weaknesses and informs clinicians on necessary improvements, such as reducing wait times and enhancing communication. The surveys are adaptable and can be utilized by physicians, nurses, and other healthcare providers. To initiate, one must enter relevant patient details and then score each dimension on a defined scale.
