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hello all welcome to our video series exploring maintenance tips tricks and best practices Im Stuart Ferguson the solutions engineering lead here at fix and Im going to be talking about the backbone of maintenance work orders a well-built work order is key to maintenance success were going to explore six core steps that go into creating the ideal work order work orders are the engine of your maintenance operation they power your team and move work from point A to point B a maintenance work order is essentially a communication tool it conveys all the information about a repair inspection so the task can be completed work orders help everyone on a maintenance team organize assign prioritize track and complete tasks as efficiently as possible all maintenance work orders have a life cycle with six main steps the first step is to identify what has to be done if its a planned maintenance task you can do this step ahead of time if reactive this is done on an as-needed basis step two is to