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The certificate has been developed as an entry-level qualification in the community services sector, particularly beneficial for those seeking employment related to the National Disability Insurance Scheme (NDIS). It includes electives suited for emerging job roles, focusing on the 140,000 new positions related to out-of-home client work, homelessness, mental health, and dual diagnoses—clients with co-occurring substance abuse and mental health issues. However, students should be aware that the course content can be personally taxing, addressing sensitive topics such as suicide, mental health challenges, family violence, and child protection, which necessitates a strong emotional resilience.
