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In this tutorial, Charles of American Workers First explains the concept of a Collective Bargaining Agreement (CBA). A CBA is a written contract established through collective bargaining, where workers unite as a union to strengthen their negotiating power with management. The agreement outlines the terms and conditions of employment, which can include wages, work hours, health benefits, retirement plans, dispute resolution, training, vacation, and holidays. The National Labor Relations Act grants employees the right to bargain collectively and choose their representatives. It is considered an unfair labor practice for either party to refuse to negotiate in good faith.