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Below are some common questions from our customers that may provide you with the answer you're looking for. If you can't find an answer to your question, please don't hesitate to reach out to us.

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What are the 4 types of software maintenance?

There are four types of software maintenance: Corrective Software Maintenance. Adaptive Software Maintenance. Perfective Software Maintenance. Preventive Software Maintenance.

What is a software support agreement?

This is a short-form software support contract. The support services that may be covered by the document include assistance with the use of software and the identification of bugs in software.

What is software application agreement?

A software agreement, sometimes called a software license agreement, is a legal contract between the licensor of a piece of software and a purchaser. The agreement is used to protect the property rights of the licensor while establishing how a purchaser can use the software. Software Agreement: Definition Sample - Contracts Counsel contractscounsel.com software-agreement contractscounsel.com software-agreement

What is a software maintenance agreement?

A software maintenance agreement, or SMA, is a legal contract that obligates the software vendor to provide technical support and updates for an existing software product for their customers. It may also extend the expiration date of certain features, such as new releases or upgrades.

What does a software maintenance agreement include?

A software maintenance agreement, or SMA, is a legal contract that obligates the software vendor to provide technical support and updates for an existing software product for their customers. It may also extend the expiration date of certain features, such as new releases or upgrades. Software Maintenance Agreement: Definition Sample Contracts Counsel software-maintenan Contracts Counsel software-maintenan

What is included in a maintenance contract?

A maintenance agreement (contract), sometimes called a service agreement (contract), is an agreement which requires specific performance of repairing, cleaning, altering, or improving tangible personal property on a regular or irregular basis to ensure the products continued satisfactory operation.

What do you mean by software support?

Software support is after-sales assistance provided by software creators or agents to solve issues, provide updates, and fix bugs. It helps users solve problems or report errors and is crucial in information systems and technology. Software Support (Explained) - LiveAgent liveagent.com customer-support-glossary liveagent.com customer-support-glossary

What does software maintenance include?

Software maintenance is the process of changing, modifying, and updating software to keep up with customer needs. Software maintenance is done after the product has launched for several reasons including improving the software overall, correcting issues or bugs, to boost performance, and more.

What is a support agreement?

A support agreement is a document that defines the rights and obligations of one more party offering services or goods to another party. A support agreement can be a technical or software support agreement, but it can also be a stockholder or shareholder support agreement. Support Agreement: Definition Sample - Contracts Counsel contractscounsel.com support-agreement contractscounsel.com support-agreement

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