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hey designer friends and welcome back to flux my name is rachel and today were going to be talking about streamlining onboarding processes so that you feel more in control of your projects your clients are happier and at the end of the day you can charge more if this is something youre interested in stick around and lets get into it [Music] so why is a strong onboarding process really important to the success of your projects well it comes down to fostering trust between you and your client you are at the end of the day a service provider not just a designer and so you want to make sure that youre delivering an experience for them something that makes them feel safe and excited about the project and something that they can plan their lives around usually these design projects are rather large and they can take quite a long time and being able to plan their busy lives around this work is going to help them feel far more aligned and enrolled and is also going to help you control the