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hey everyone Eric here net dollar retention especially for Enterprise SAS startups is often considered to be the single most important metric that represents the health of these businesses today Im going to teach you how to understand breakdown and calculate net dollar retention okay lets get started okay so in todays lesson were going to cover five different subjects the first is what is net dollar retention and why is it important the second is were going to dive into the components of net dollar retention third were going to cover the simple net dollar retention formula so you can understand the basic math behind this concept and in sections four and five we are going to talk about how to calculate net dollar retention using cohort analysis which is the real way that software businesses are calculating their net dollar attention Okay lets get started so which sector is this metric most important for its Enterprise SAS so these are usually B2B software businesses so heres th