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[Music] hi premex here were here to make sure you receive an independent view of your personal injury claim a big part of your claim is obtaining and reviewing your medical history this video will talk you through everything you need to know about the medical records process once youve decided to make a claim premex will be instructed to produce a medical report to submit as evidence to support your claim in order for one of our medical experts to produce your report they may need to see your medical records theyll need this to form a complete view of your injury and also any medical information that may be relevant to your recovery it is important to identify whether your injury has aggravated any pre-existing conditions well need your written permission to obtain your medical records so youll have to complete our medical records release form if we already have your email address youll receive your release form digitally if not well send it through the post we need as much info