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in this video were going to look at the concepts of sales and purchase orders there are four types of orders sales orders and sales credits are related to customers while purchase orders and purchase credits are related to suppliers which are called vendors on US accounts unlike many systems theres no concept of a provisional order or quote in Brightpearl this is simply an order of status quote which should exclude from reports or automated processing rules if you wanted to you can configure a set of order statuses which lets you manage workflows specific to your business there are four sets for the statuses loing separate statuses for sales credits purchases and purchase credits heres a typical sales order workflow b2b orders would start as a draft and then progress to a quote when you send it to the customer when they confirm it would progress to new order b2c orders downloaded from a sales channel would arrive on the new order status when you start working with the order youd mo