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in this lesson i want to cover the purpose of service level agreements so when we think about those skills that are being assessed were now diving into this last little group and were looking at well describe azure service level agreements and service life cycles and so in this lesson were going to look at the first two well what is the purpose of an sla and how that can be impacted in the last lesson well look at that service life cycle so were going to finish off those last few components now if i think about the cloud many elements of the service are the responsibility of the cloud provider i dont have control over the physical fabric or the hypervisor and depending if its pairs operating system and many other aspects so as a customer i want to understand what i can expect what is the commitment from that cloud provider about the availability of the service that im paying money for and so service level agreements provide exactly that now the whole point of a service level ag
