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Welcome to SurveySparrow and now we let us talk about the client satisfaction survey. You must have heard about client satisfaction surveys and how they can transform your business a thousand times. How well-versed are you about creating one though? It is not rocket science, anyone can do it. A client satisfaction survey is invariable to put the finger on potential problems at the individual as well as aggregate level. Client satisfaction surveys can help you to quantify the feelings your customers have for the company or the given experience with your company. Client satisfaction surveys can come in many forms. It could be about the newly launched products, upcoming features or updating existing products. Once you have decided that, follow these questions. How to ask? You could ask face-to-face, over the phone, conduct focus group discussions, email or even snail mail your survey. When to ask? The perfect time to ask for feedback is when the experience is fresh in the customers mind.
