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so whether you work as an individual in a team or have your own business customer feedback is super important to what we do and even more important is having a process that you can collect that data without it taking hours out of your day and in this video Im going to be showing you how we can create a very simple process using Microsoft 365 with a combination of Microsoft lists power automate and Microsoft forms to give you a process where you can send a simple questionnaire or a survey out to one of your customers asking about the service that theyve actually been provided with which will then automatically copy it into an internal table using Microsoft lists in your business and also allow simple reporting through dashboards by slicing and dicing the data and also providing them the insights into your customer feedback and how you can also improve the way you work so youre probably thinking thats great whats the catch well actually the process Im going to show you today and th