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hey everyone my name is Lucas Hall and thank you for joining us tonight I have a very exciting presentation for you I know its on maintenance tracking and maintenance requests but that is actually something very dear to my heart as a landlord and I hope that you you can relate so if youre here hopefully you have rental properties and handle maintenance and Im going to teach you some best practices for that so before we get started I want to just go through some house rules really one is this is going to be anywhere from 30 to 40 minutes of education and then were gonna dive into questions and so that is one of the best parts about these webinars that we do here at Cosi and landlord ology is that you can ask questions to us so we will do our best to answer them and and and try to help you along so thats why were here we are recording this currently and what happens after that is if the recording was successful and it looks good it will be automatically emailed to you within a day