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how to work with open tickets open tickets allow you to create edit and save orders before completing a sale this feature is often used in cafes and restaurants where the order and payment may be separate over an extended period settings log into the back office go to the settings menu features section and switch on the open tickets toggle do not forget to save your changes creating open ticket once you have formed a ticket when selling in the loy verse pos click on the save button in the opened window you can edit the name of the ticket it will be generated automatically with reference to the current time and add a comment to it click the save button to save the ticket afterward the column with the ticket becomes clear and you can work with other clients searching and editing to edit or close the open ticket click on the button open tickets in this menu you will find the open tickets list which can be sorted by name amount last modification time and employees if the ticket list is lon