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Hi, and thanks for watching. This video introduces sales and relationship managers and salespeople to the email logging feature in Dynamics 365 Business Central. To help you get control over email communications with customers, and maximize their business value, Business Central and Exchange Online help you track email communications automatically in opportunity management. The three scenarios well look at our how to set up email interaction logging, how to set up the email addresses for sales persons and contacts, and turn the interactions you track into opportunities. Lets dive right in to see how to set up email logging. The first thing to do is create a connection to your Office. 365 subscription. Well, more specifically, to Exchange Online, which handles email communications. On the Business Manager Role Center well open assisted setup and run the Set up email logging assisted setup guide. Well use our administrator account to sign into Office 365, and then just accept the de
