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on the case to be able to see a list of related articles to that items to be able to see what is suitable for you to be able to help quickly to your customers so to do so what we could do is in cell force we could add additional components to our case page layout that will allow us to see all necessary knowledge articles related to the particular case so how its actually mapped to the specific case what kind of articles are showing up here and how it could be set so let me show you it quickly so in the sidebar we have a setting with name knowledge settings and when we hear what we will need to make sure that we enable lightning knowledge so once its done what we could additionally do is enable some additional settings that will allow us to for example see rich text editor when we edit in an article and not just you know click on the button enable this rich text editor and the most i think important settings from there its possibility for us to set up based on which fields our sugge
