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[Music] these things are request tapes thats what we call it so I said this is running on top of a zero project well the first thing we can always what are the request types and thats whatever weve got and these less here theyre grouped into different accounts how we set those up if you go into this is our JIRA project here our services project in the backend is where we actually configure our project and youll see that its just like a normal project but these services parts are extras so lets appoint a couple of these the request types are basically ways of mapping the request to your s you type those who know JIRA your s you type is the most important thing to picking up when youre creating an issue because unless you type dictates what workflow you get supplied to that issue what screen scheme what fuel configuration basically how the entire life of that issue or that task is going to live out is decided when you pick their should tape and by extension when you pick the req
