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everybodys Scott Halloween ski here vice president and co-founder of gillware Data Services and my topic of today is something that many of our partners asked us about which is how do I put together a master service agreement for the backup services that Im offering to my clients as IT professionals and none of us like to think about legal aspects of what we do but nonetheless theyre really really important so what we went ahead and did is we worked with our attorneys to put together a very universal agreement that you can use with your end-users what I want to do today is actually go through really the critical aspects of the agreement and at the end of the video if youre interested in actually getting your hands and downloading a copy of it so you can actually go and use it were more than happy to provide that to you so what Im going to do now is switch over mine and kind of go step-by-step through this document not every single part of it but the critical components that if yo
