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In this tutorial, Rachel discusses the importance of streamlining onboarding processes for design projects. A strong onboarding process fosters trust between the designer and the client, enhancing the overall project experience. As service providers, designers need to create an environment that makes clients feel safe and excited about the project, allowing them to plan effectively around the usually lengthy design timelines. This alignment promotes a sense of enrollment and satisfaction, ultimately aiding project control and enabling designers to charge more for their services. Rachel emphasizes that a well-structured onboarding experience is key to successful project management.
