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In this video tutorial, Jasmine from the IPS Learning Institute discusses the concept of eligibility in healthcare. She clarifies the terminology surrounding eligibility, focusing on benefit verification (VOB), which comprises terms like coverage checks and eligibility checks. These terms all relate to gathering information about a patient's benefit plan. Jasmine highlights that while eligibility confirms whether a patient is covered, benefit verification delves deeper into the specifics of their plan. She emphasizes understanding this hierarchy, starting with basic coverage and moving to more detailed eligibility information.
