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there are several types of quality incidents that can arise in the course of normal operations and marriage for life science helps you define standards for how each type of incident is handled and tracks each incident with full transparency and control historically when an incident occurs it gets recorded then handed to the quality team who investigates corrects and establishes preventative measures for the future documenting all the steps along the way imagine the agility and power your company would have if the rest of the organization had transparency into incidents of different types such as quality audits complaints non-conformances or deviations that are tied to bad records lots vendors production equipment and employees as well as incidents related to one another ultimately this information will result in audit reporting and corrective action preventative action ideally the value spreads even farther within the organization heres a couple of examples of how this might work an e