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hi this is Bob crowds from physical facilities and Im going to take you through the steps of creating a service request in our new system first of all you need to point your browser to five ack MST edu ford / work request and in doing so youre going to get to this page here to create a service request you just click on this link here submit a ticket online and it brings you to the maximo system this is the system where you will create that service request youll log in using your network user and password your credentials and in doing so it will bring you to this screen here this is where you can view a service request create a service request and also on the right hand side is a bulletin board which may have some helpful information or some updates that we want you to know about right at this time were going to go ahead and create a service request click there and this is the service request form youll notice that some things are automatically filled in my username my phone numbe