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In this tutorial, Rachel discusses the importance of streamlining onboarding processes for designers. A strong onboarding process fosters trust between designers and clients, enhancing the overall experience. Rachel emphasizes that as service providers, designers should aim to create an environment that makes clients feel safe and excited about their projects. Designing an effective onboarding strategy allows clients to plan their busy lives around lengthy design projects, leading to better alignment and engagement. A well-structured onboarding process not only improves client satisfaction but also empowers designers to manage their projects more effectively and potentially charge higher fees.
