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if you are learning about the travel and tourism industry its important that you understand what some of the major players are some of the biggest organizations or types of organizations that are in the industry and one of those is a tour operator so in todays video i am going to tell you what a tour operator is what they do and why theyre an important part of the travel and tourism industry if youre new here my name is dr haley stanton and i am your travel and tourism teacher here on youtube if youre studying travel and tourism make sure you hit subscribe so lets start at the beginning what is a tour operator tour operators are inextricably linked to the package holiday model the tour operator is essentially the person or the organization who creates that package a travel agency is then the person who sells that package to you so imagine you have a factory lets look at toys the tour operator is essentially the person in the factory putting the toys or the holiday together they