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hi Im Eddie with access property management today were talking about maintenance work orders or maintenance requests so there are a couple of steps the first step is the work order is entered online by tenants so we require the work orders to be put put in online through their tenant portal or in writing via email but we really prefer the online because thats the way we have to send them out anyway so once that tenant fills out the work order whatever broken chandelier broken light whatever it may be the minute they press submit on their computer we get an email you as the owner would also get an email so all our work orders are done real time you know everything the same time we do next we take that work order we assign a vendor so we see what the problem is where the home is located and from there well assign the correct vendor whether in its electrician a general handy person plumber whatever that may be we then assign that vendor and we will email that vendor out the work order
