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hi Im Derek Business Systems coach for contractors today Im going to talk about customer service for your Construction Company making your construction clients go wow I cant believe that was such a great experience incredible [Music] all right so before we jump in big thumbs up for this video if you got benefits out of this if you enjoy the content give it a thumbs up helps me helps the channel helps you as well because then I create more videos so make sure to subscribe and get all the awesome content all right so first things first customer service so important I probably dont need to tell you you know what the benefits are but obviously having happy clients is crucial in construction and the first way that Im going to talk about doing this is trust and openness so it can be difficult its one thing everybody knows like yeah you know you got to be open with clients and have them trust you thats pretty obvious but are you actually practicing you kn