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[Music] [Music] a very warm welcome to everyone who have joined our webinar crm requirements quiver of 300 plus arrows i would like to introduce myself first i am malika and i am the chief operating officer of cloud analogy with me i have ajay duvety here who is the ceo of cloud analogy and he has been working with salesforce technology for the past nine years and today we have him to share his expertise on department gathering so ill be handing over to ajay to share a few words on his expertise thank you thank you maliga thank you so much and thanks for our friday audience today uh to join us and today im going to share some special secrets about how i try to make sure that we are able to do some good requirement gathering by asking specific questions i call them arrows so just to make sure that those arrows are hitting the right goal so im going to share some of my secret questions and a very enhanced list of right questions which are which we are supposed to ask to the end prospe