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In this tutorial, Jamison, an in-house lab technician at Impact Networking, addresses common fax line issues. He advises users to ensure the fax machine is operational by pressing the fax and on-hook buttons. If there’s no sound after pressing the on-hook button, check that the phone cord is connected to the line port, not the phone port. Once corrected, pressing the on-hook button again should produce a modem noise. For issues receiving faxes, Jamison suggests dialing the fax number from a phone; if the same modem noise is heard, the fax line is likely functioning correctly. He hopes this guidance helps resolve fax-related problems.
