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Send Software Maintenance Agreement Template via Email

Send Software Maintenance Agreement Template via Email

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Aug 6th, 2022

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How to Send Software Maintenance Agreement Template via Email

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66 votes

A Software Maintenance Agreement (SMA) functions as an extended warranty for software, enabling upgrade, version migration, and ongoing development. Key benefits include access to the latest releases of PCDMS, improved software compatibility with customers and suppliers, and unlimited technical support. While technical support can be obtained without an SMA, there is a charge of $150 per issue. To order an SMA upgrade, one must provide a purchase order after receiving a quote; updates are usually sent within a week. The SMA kit includes a pen, USB flash drive, agenda book, and additional materials on the flash drive.

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