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In the past, I relied on my Facebook business page and Venmo without a formal terms of service for my dog poop scooping business. During my first year, I faced issues with clients underestimating the amount of waste, leading to financial losses since I provided flat rates and lacked the confidence to request more payment. Now, I always include a 50% deposit request with my quotes and attach a terms of service document. This practice has proven beneficial, as it enables me to reference the agreed-upon costs if customers question the final charges after service completion.