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Charlie from Kissimmee called into Newstalk WDB to share that he recently paid off his mortgage after 30 years. However, he hasn't received a copy of his canceled note yet. The host explained that when a mortgage is paid off, the lender issues a "satisfaction of mortgage" and records it in public records, which in Charlie's case is Osceola County. They typically mail a copy to the homeowner, and waiting two months is not unusual. The host suggested that Charlie check the public records to see if his satisfaction has already been filed, in case the copy wasn’t mailed to him. Charlie was encouraged to be patient during this process.