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Thank you for joining this quick how-to screen cast brought to you by Salesforce support. In this video, well discuss how to find out if a record was not sent from MobileConnect. There are a few different tools to help with this. Lets get started. You finally built your SMS messaging campaign and are ready to engage your subscribers. You schedule to send and everything appears to be working as expected. You received your message without issue. However, your coworker, Jane, mentioned she never received her message. What can you do to find out what happened with her message? Luckily, we have multiple tools at our disposal to check what could have happened with a send to a particular subscriber. Well discuss user interface items we can check, different reports that can be utilized, and even query tables that can be used to help find what happened to a subscriber. First lets check to see if the record qualified for a send. We need to determine if the record was part of our list, or da