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This tutorial by Salesforce support explains how to verify if a record was sent from MobileConnect after scheduling an SMS messaging campaign. It addresses a scenario where a user receives their message but a colleague does not. The video highlights various tools available to investigate the issue, including user interface checks, reports, and query tables. The first step is to confirm if the record qualified for the send by ensuring it was included in the target list. The tutorial emphasizes the importance of these checks in troubleshooting message delivery issues for subscribers.