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In this video tutorial, Mark Cunningham explains how to send receipts to customers after they have fully or partially paid an invoice in Xero. He begins by indicating that this lesson is part of a larger course on Xero. Mark demonstrates the process using a demo company by navigating to the bank account that received the payment. He advises viewers to access the account transactions tab to locate the specific payment, using a recent $550 received from a client as an example. The tutorial is aimed at helping users understand the steps to issue receipts through Xero efficiently.