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In this video tutorial, the focus is on emailing a packing slip created from an invoice in QuickBooks Online. The presenter begins by accessing an existing invoice on the QuickBooks Online homepage. They note that while there is an option to print the invoice and packing slip, there is no direct option to email the invoice from this interface. The presenter mentions the absence of a packing slip feature in the sales section, which has been a persistent issue that has not been addressed for years. They suggest an alternative method for emailing the invoice and preview the print settings, guiding users through the process despite the limitations in the software.