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jedd here to talk about receiving virtual faxes as a jive customer through using jive web fax machines have been around for a long time and are still used by many to run their companies with virtual faxes files are received digitally you no longer have to own a fax machine to send and receive faxes the ability to receive virtual faxes directly to your line only works if a phone numbers directly routed to your line the ability to configure your account or see faxes is now set up through jive web simply log into my dive comm and enter your login credentials be sure to click on the Settings icon and then select settings click on fax check for word incoming faxes to email and then enter the email address for the faxes to be sent to now youre not required to enter your corporate email address if you would like the faxes to be sent to another account now when someone sends a fax to your phone number it is first converted to a PDF file and then email as an attachment even with the setting e