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Jedd explains how Jive customers can receive virtual faxes using Jive web faxing. Virtual faxes allow companies to receive faxes digitally without needing a physical fax machine. To set up virtual faxing, users must ensure their phone number is correctly routed to their line. They can configure their account by logging into myjive.com, clicking the Settings icon, and selecting ‘fax’ options. Users should enable the feature to send incoming faxes to an email by entering the desired email address, which can be different from their corporate email. Faxes sent to the phone number are converted to PDF files and emailed as attachments.
