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In this tutorial, Atul from JustFix explains how to send a complaint letter to your landlord. The process begins by entering your personal details, including your name, address, and apartment number. You'll then answer questions regarding the issues you're facing and your lease type to understand your rights. After providing your phone number and creating a password, you'll perform a self-inspection of your apartment using a checklist to identify problems. If necessary, you can add any issues not listed. Finally, you'll input dates when you're available for the landlord to schedule repairs. JustFix streamlines the process by automatically retrieving your landlord’s information from the New York City Department of Housing and Preservation (HPD).