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At HIMSS 2017 in Orlando, Amy Perry, Senior Product Manager, discusses how customers utilize fax solutions to enhance efficiency and reduce costs in healthcare. With over 90% of patient information being exchanged through traditional paper-based faxing, the initial step is to minimize security and compliance risks by transitioning to a centralized digital fax solution. The next step involves optimizing fax processes by integrating them with EMR systems, back-end applications, and multi-function printer devices. This integration fosters efficient workflows, facilitating quicker access to patient information and improving care coordination across healthcare teams, ultimately enhancing care quality.