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In this tutorial, Kevin demonstrates how to perform a mail merge using Word, Excel, and Outlook. He begins by explaining that mail merge allows for the customization of documents, like bills from an electric company that include personal information such as names and addresses. Kevin highlights that this feature is useful for sending personalized envelopes, letters, or emails. He notes that he's an employee at Microsoft and proceeds to show how to start the process by opening Microsoft Word and creating a new blank document. He emphasizes accessing the mailings tab to initiate the mail merge function.
