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- Here we go, send me more information, have you heard of that before from you prospect? Yes I love what you have to offer, I love what you sell, I would love to do business with you, I wanna do business with you, just send me some more information, and I will get back to you. Now what happens when you send them more information? Comment below, you know what happens. You never hear from them again, yes? Thats the issue. So when they say, send me more information, what theyre actually saying is, it is a no, you know it, they know it, theyre just trying to be polite. So when prospects says to you, send me more information, what does that mean? And what do you say to that? What it means is, you have not given them enough information on the phone, also it means is you have not properly qualified them. You have not found out their needs, and thats why they are stalling the sale. They dont want to take action. They dont see the reason why they need to take action. And then you spent a