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hello all welcome back today well talk about one other cool feature or enhancement in 2021 release wave 2. and this is about my favorite topic which is emailing and building center now if you havent noticed in business until 17 not 17 18 microsoft introduced the capabilities of using the word templates back in golden center with this release the word template have been upgraded monologues are enhanced with their use cases to be used on emails now lets understand what that means so in business central 18 what microsoft did is on some of the masters like customers windows items not items contacts theres a feature added to add a word template and im very bad with menus sometime let me see yeah yeah apply word template here you can create multiple word template for different entities that are available in business and this feature was only available on certain pages but it was super easy to add it on different pages if required and we have talked about it in again on pc open discussi